Customer Service Rep -Bilingual Spanish $36,000/yr

Location: Walnut
Posted on: November 18, 2024

Job Description:

Customer Service Bilingual Spanish: $36,000/year

Summary

Wonderful prospect for an individual who thrives in a positive working environment. This is the perfect opportunity for the person who always sees the positive side of every day. Our successful company in Walnut seeks a detail-oriented Customer Service Representative to support our busy management team. This is a booming organization, and the right candidate will provide important assistance to the Sales team as well as our aspiring clients.

Skills/Responsibilities

?MUST BE BILINGUAL SPANISH; with ability to read, write, and speak.

?35 WPM typing. Microsoft Office Excel, Word, Outlook and PowerPoint. Please provide test scores.

?Recent working experience in EXCEL and MAS 90 or AS400 within the last 2 years.

?Attention to detail; including documenting any discrepancies found in order information. Ability to enter in orders accurately and efficiently.

?Upselling and taking on inbound calls related to product info, specs, and pricing. Providing customers with additional product information as needed.

?Punctuality with time, attendance, and project management.

?Sales Manager will also assign projects as needed and most tasks will involve research materials and information data from various sources.

?Ability to gather resources and compile information for comprehensive reports, Power Point presentations, and overhead slide shows.

?Business to business (B2B) sales experience required.

?Must possess professional phone etiquette with the ability to smoothly answer, transfer, and direct customer calls to the appropriate parties.

?Clear communication skills, both written and verbal. Excellent aptitude to compose grammatically correct email correspondence with clients as a representative of our company.

?Excellent time-management skills are essential in this role. Successful candidates will be extremely well organized; being able to switch from updating order information in the system to initiating conversation with customers with vast product knowledge in order to answer questions related to our products.

?Various clerical duties; entering orders, processing orders, and following up with customers with a quick turnaround time.

Education/Qualifications

High school Diploma Required. Associates Degree or higher preferred. If you have 2-5 years of experience as a Customer Service Representative with experience in light inside sales in a fast-paced organization and enjoy being a part of a thriving company, this is the perfect job for you!

Our company is looking for a qualified Customer Service candidate who can maintain an organized workspace in the midst of a constantly changing environment. Your positive attitude will contribute to a constructive work environment. Our friendly management team encourages a supportive atmosphere with ongoing provision of your career and success. We offer a competitive salary with an excellent benefits package upon hiring. Company pays 80% of medical, dental and vision for employee up to employee plus family after 90-day probationary period. If you are an upbeat person who enjoys positive reinforcement, continued support, and opportunity for ongoing success please apply!

We are an equal employment opportunity employer and will consider all qualified candidates without regard to disability or protected veteran status.

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